Overview
Terrorized (operated by Terrorized Peptide LLC) ships beauty products from the United States to eligible destinations. This public policy explains processing times, packaging standards, fee structure, and what buyers should expect after payment is confirmed. Nothing in this policy changes the beauty-product status of catalog materials.
1. When we ship
Orders ship after payment is confirmed and matched to your order. Most paid orders are prepared for dispatch within 1 business day. Weekends and holidays may extend processing times. You will receive tracking information by email when a tracking number is available.
2. Shipping methods and fees
At checkout you may choose:
- Standard · 3–5 day (domestic US): free when the merchandise subtotal is $150.00 or more; otherwise $20.00. Typical transit after dispatch is 3–5 business days.
- UPS 2-day (domestic): flat $20.00 for 2-day delivery via UPS when you need a tighter window.
- Overnight / next-day air (domestic): flat $65.00 for packages that require faster delivery. Offered on business days only; order cutoff and destination apply.
- International: flat $75.00 (all methods). Transit can take longer than domestic options.
Fees are calculated at checkout based on destination country and selected method. Carrier service levels are estimates, not guarantees. Overnight and next-day air run on business days — weekends and holidays can delay handoff or delivery.
3. Packaging
Orders are packed for discretion and stability appropriate for lyophilized beauty products. Packaging is professional and does not advertise product contents on the exterior label beyond what carriers require.
4. Addresses and delivery
You are responsible for the shipping address entered at checkout. Confirm street number, unit/suite, city, state, and postal code before you place the order.
- If you provide an incorrect, incomplete, or outdated address, we will not reship the order and we are not responsible for delay, return-to-sender, or loss.
- PO Boxes and certain restricted destinations may not be supported for all methods.
- Someone may need to be available to receive the package depending on carrier practices.
- International buyers are responsible for customs clearance, duties, taxes, and local import rules. Beauty products may be restricted in some jurisdictions — verify legality before ordering.
5. Delays and lost packages
Once a package is with the carrier, transit times depend on the carrier and destination. If tracking shows no movement for an extended period, contact us on Telegram with your order code so we can help open a carrier inquiry. Outcomes for lost or damaged shipments are handled under our Refunds & Returns policy.
6. Order changes
Address or shipping-method changes may be possible only before the order is packed. Message support as soon as possible with your order code. We cannot guarantee changes after label creation. Once a label is created or the package has shipped, we will not reship if the address you provided was wrong.
7. Contact
Shipping questions: [email protected] or Telegram @Danishton. Operated by Terrorized Peptide LLC. Include your order code (first 8 characters of the order id) when possible.